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about us
With over two decades of industry-leading expertise, we are the trusted partner you need for all your packaging solutions. At Packpoineer, we have earned our reputation as a premier packaging manufacturer by consistently delivering excellence and innovation to businesses worldwide.
 
Whether you are a startup looking to make a memorable impression or an established corporation seeking to streamline your packaging operations, you can count on us for personalized service and unwavering reliability. Our comprehensive range of services, from design conceptualization to manufacturing and logistics, ensures a seamless experience at every stage of your project.

 

Packpoineer

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FAQ

 

Are you a manufacturer?

Yes, we are a professional packaging manufacturer with our own 20,000 sqm factory and over 160 skilled workers. We’ve been in the packaging business since 1996.

 

What certifications do you have?

We meet all relevant standards for luxury brands, including FSC, ISO-9001, ISO-14001, GMI, and more. We have decades of experience creating compliant packaging for top EU and US brands.

 

How do I get a price quote?

Pricing depends on design, materials, size, and other specifics. Our team calculates quotes based on the details you provide.

 

Can you make packaging samples?

Yes, we create finished samples or structural-only samples per your designs and artwork. We charge a fee that’s later refunded in the production stage.

 

What are your lead times?

· Sample: 7 days

· Production: 20-30 days

· Shipping: 3-10 days express, 20-30 days regular

· Total: 30-60 days

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When do I receive a quote?

We typically quote within 24 hours of your inquiry. For urgent requests, let us know so we can prioritize. More details result in more accurate pricing.

 

What are your payment terms?

100% upfront for <$5k orders. 30% deposit, balance before shipment for >$5k orders. We accept bank transfers, PayPal, and cards.

 

Have you worked with luxury brands?

Yes, we have long-standing partnerships with high-end EU and US brands. Due to NDAs we cannot disclose names publicly.

 

Do you have ready-made stock?

No, we exclusively do custom packaging tailored to clients. Fast sample turnaround is 3-7 days, production 45 days.

 

What products do you offer?

We specialize in luxury packaging including perfume boxes, wine cases, jewelry boxes, cosmetic packaging, and more.

 

How is shipping handled?

We partner with shipping agents to arrange seamless delivery by sea, air. This simplifies logistics for our clients.

 

How are orders packed?

Shipments include boxes packed in sturdy outer cartons. We provide packing pictures upon request.

 

Do you offer sustainable packaging?

We prioritize eco-friendly options like FSC paper and recyclable materials. Our sustainability commitment spans over a decade.

 

What if there are product issues?

Contact our support team online or by phone. We will diagnose issues and promptly resolve them.